Partnering Milsom Hotels & Restaurants
We have proudly been working with Milsom Hotels & Restaurants for over 10 years. In the marketing industry that is an outstanding achievement for both the agency and the client – showing commitment, trust, empathy, honesty and loyalty.
Milsom Hotels are an outstanding organisation and notable leaders within the hospitality industry. It’s been our job to ensure they’re ahead of the curve in terms of brand, marketing and communications. We take nothing for granted and are always looking for ways to provide the organisation with a competitive edge in a tough market place. Our job is made easier by the fact that Milsom Hotels are constantly investing in their properties, their product and their people – and this, above all else is the reason for their continued success.
We hope you enjoy browsing through some of our work for the group. It’s extensive and it covers all aspects of communications through to highly innovative digital operational solutions.
Our agency enjoys creating beautiful work but what motivates us more are results. The approach with Milsom Hotels is to always drive results and always justify expenditure against returns. Over the years we have pulled the plug on projects that we did not believe would ultimately deliver significant results. We measure all that we can, and with digital those results can be tracked accurately. From traffic to conversion, sales of gift vouchers and event tickets, hotel bookings and beyond, the numbers are up – but that does not mean that we rest on our laurels – there is always more that can be achieved.
Investment & Commitment
One of the key differentiators between Milsom Hotels and its competitors is the effort, commitment and investment that the business continually puts in to its locations, product and staff. They simply never stand still and where other operators may look to cash in on successes, the Milsom Hotels team are always a few steps ahead and looking towards the next refurbishment or development. Ultimately it is this approach and attitude that has delivered their success.